Katrina Agusti, CIO of apparel-maker Carhartt, said Slack hasn’t made Salesforce more useful to the company’s users. Specifically, organizations looking to buy customer-relationship management software - Salesforce’s flagship product – “don’t appear to be swayed one way or another by incorporating messaging and collaboration features,” said Liz Herbert, vice president and principal analyst at research firm Forrester Research. Salesforce’s Slack messaging unit, acquired some two years ago for $27.7 billion, hasn’t been burning up the landscape, says The Wall Street Journal.Īt the time of the acquisition, Salesforce expected that together, the two companies would “transform the way everyone works in the all-digital, work-from-anywhere world.” Some HR departments began using Slack to deliver information and tools “in the flow of work,” meaning users could access a system’s capabilities without having to leave the environment of another.īut, overall, corporate technology buyers don’t seem to be impressed by the acquisition, analysts told the Journal.
0 kommentar(er)
